Privacy Policy

1. Introduction

At Florial, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services.

2. Information We Collect

• Personal details (name, email, phone number)
• Delivery address and billing information
• Order history and customer support interactions
• Website usage data via cookies and analytics tools

3. How We Use Your Information

We use your data to:

• Fulfill and manage flower orders
• Send order updates and promotional emails (with your consent)
• Improve our website and customer experience
• Comply with legal obligations

4. Sharing Your Information

We never sell your personal data. We may share information with trusted partners who help us operate our website, process payments, and deliver your flowers — all under strict confidentiality agreements.

5. Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of receiving marketing emails at any time using the unsubscribe link in our messages.

6. Cookies

We use cookies to personalize content, analyze traffic, and improve site performance. You can control cookie preferences in your browser settings.

7. Contact Us

If you have questions or concerns about this policy, contact us at: florial.info@gmail.com