Terms & Conditions

1. Acceptance of Terms

By accessing or using the Florial website or placing an order with us, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

2. Services

Florial provides online flower delivery services. We reserve the right to modify or discontinue any part of the service at any time without notice.

3. Orders & Payments

• All prices are listed in your local currency and include applicable taxes.
• Orders must be paid in full at the time of purchase.
• We reserve the right to cancel or refuse any order at our discretion.

4. Delivery

While we strive to meet requested delivery dates and times, delays may occur due to weather, availability, or location. We are not liable for late deliveries beyond our control.

5. Returns & Refunds

Due to the perishable nature of flowers, returns are not accepted. If your order arrives damaged or is incorrect, please contact us within 24 hours to request a resolution.

6. Intellectual Property

All content on the Florial website, including text, images, and branding, is the property of Florial and may not be used without our written permission.

7. Limitation of Liability

Florial shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our services.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of your local jurisdiction. Any disputes will be resolved through the appropriate legal channels.

9. Contact

If you have any questions about these Terms, please contact us at florial.info@gmail.com.